Users would land in a 3-dimensional representation of their property. The resolution and detail would depend on how far into the process they've gone. New maintenance customers would have a rudimentary view. Over time, it would get better. At maturity, the model would users them to see the current state of everything in their property, link to equipment status, model numbers, user manuals, maintenance schedules and more.
The model will also assist with depicting what the property will be like, after all defined goals are achieved - a model of the future. This helps with design, but also ensuring teams stay on track and adapt as goals change as well.
The narrative story of your place's past is here, but also archives to all past knowledge, remodels, tenants, upgrades, important dates, completed contracts, P&Ls, etc. can be found neatly organized and ready at user's fingertips for reference or recall as needed.
A summary of connected devices, data feeds, graphical representations and, if applicable, controls and alerts are consolidated here for user friendliness. In doing so, the likelihood these modernizations will utilized to their maximum benefit is increased significantly.
A dashboard link to graphs, reports and other intuitive representations of energy, water, waste, P&Ls, or other useful metrics empowers property owners and investors alike. Part of the goal of the Resilience Developer's program is to help find ways to save resources and money for our customers. If those savings aren't measured against a baseline, it can be very difficult to tell how we're actually doing, or make better informed decisions over time. These metrics can also be used to track and count environmental attributes such as greenhouse gas emissions (GHG), renewable energy credits (REC), renewable identification numbers (RIN) and more. Proper tracking and accounting combined with 3rd party verification can yield a new revenue stream for organization who are investing in a more sustainable future. As regulations come, it will help regulated organizations stay on top of their requirements.
Every property must be maintained, and having a straightforward, easy to follow plan is the easy part. Sticking to it, that can be where we get into trouble. The CARE System includes a maintenance schedule and all the information and resources owners and managers need to either know when and who will arrive to do the work, what work they will be doing, or what steps they need to take themselves to keep their property in tip-top and avoid those nasty major deferred maintenance repairs and value losses.
Owners and investors hire experts to do their projects, but that doesn't mean they want no part in the process, or at the very least to understand everything that goes into a budget, schedule and delivery stages. The Resilience Developers methodology relies on transparency. Any Project Manager using the CARE System will be entering all pertinent project data into the customer's property database, and both PM and owner/manager of the property will have access to the same information. We always say that we won't promise that every single project completes on time and under budget. Things happen and we improve over time. We will say that our customers will always know what is happening, why, and they will not be caught in any surprises alone. Furthermore, coordination, change orders, progress payments and a myriad of other project concerns can better be managed from a centralized communication platform. That is part of what is offered in the CARE System Project Management portal.
A list of minor repairs needed and upcoming expected major expenses such as HVAC or roof replacements, this planning tool will include rough order of magnitude (ROM) cost estimates for each item plus recommended action plans to move the property towards the goals outlined by the customer. This will help with budgeting and timing of synergistic work, which will all save money and reduce unplanned down time and loss of enjoyment or productivity.
If applicable, either managed by Resilience Developers or by a customer trained in the CARES methodology can use the tools in the CARES to help with leases, tenant improvement contracts, maintenance plans, P&Ls, and more.
For certain customers, either they don't want 3rd parties working on their property, they like a DIY approach, or they have specific contractors and service providers they already have excellent working relationships with. In those situations, Resilience Developers LLC will offer training to the individuals or companies who will be responsible for the maintenance and/or project actives within a given property. By maintaining appropriate CARES Certification, users can have access to a CARES account, use the system and then also gain access to parts of the Resilience Developers Marketplace.
Not directly part of the CARES system, but informed by data shared (opt-in) by CARES users, the marketplace is a way for the community resources network participants to gain access to consumables, materials, and durable goods through an ever-improving supply chain. To us, an "ever-improving" supply chain means more affordable, more local, less negatively impactful on the environment, and building on the concept of a circular economy.